Support
Email us at support@unstoppablescrub.com and we'll get back to you as soon as we can. Include your account email and, if it helps, a screenshot.
Frequently asked questions
How do I restore my purchases?
Open the App and go to the subscription screen, then tap Restore purchases. Make sure you're signed in to the same Apple ID or Google account you originally purchased with.
How do I cancel my subscription?
Subscriptions are billed by Apple or Google, so cancellation happens in your store account — on iOS: Settings → your name → Subscriptions; on Android: Play Store → profile → Payments & subscriptions. Canceling stops the next renewal; you keep access until the current period ends.
How do I delete my account?
In the App, go to Settings → Delete account. This is irreversible and removes all of your data. Details and an email alternative are on the account deletion page.
Does my data sync across devices?
Yes. Your favorites, notes, custom items, Mayo stand setups, preference cards, and photos are backed up to your account and appear on any device you sign in to.
Why does the instrument scanner need my camera?
The AI identify feature uses your camera (or photo library) to capture an instrument photo, which is sent to our server for identification. Photograph instruments only — never patients or anything with patient information. See the privacy policy for details.